Günstiger Urlaub in Mexiko und Lateinamerika buchen

Mein Mann und ich hatten ein Zimmer für zwei Nächte. Die Aussicht auf den Pool und die Lagune war sehr schön. Das Zimmer selber hätte jedoch sauberer sein können und leider hatten wir getrennte Betten. Das Frühstück ist relativ teuer, bietet aber eine gute Auswahl und tollen Service. Die Lage ist sehr schlecht, daher würden wir dieses Hotel nicht wieder buchen.

We had a nice stay at the GR Solaris hotel. The room with view to the ocean was amazing but we had always water problems in the bathroom. Unfortunately we had 2 problems at the restaurant. First, my younger daughter found a spine in the sausage. The restaurant responsible apologised and tried to make it better with one manager. The same day our second daughter was injured by something sharpen on her chair. A rescuer worker came to see the injury. Unfortunately nobody was checking at her after that day even trying to offer us something special for her. We were supposed to have VIP access but excepted the upgraded room, I did not really experience the vip access. Thanks to the entertainment team, especially coach Yzrael, Abraham, Christ and Leo. The girls at the kids club were always nice to our kids (Monti and Crissel). Special thanks to Pedro at the reception and Adnan and Joel at the lobby entrance. The breakfast was very good and the rest of the food was ok.

Staff and service, I expected sth else

Staff and service, I expected sth else

We had a nice stay at the GR Solaris hotel. The room with view to the ocean was amazing but we had always water problems in the bathroom. Unfortunately we had 2 problems at the restaurant. First, my younger daughter found a spine in the sausage. The restaurant responsible apologised and tried to make it better with one manager. The same day our second daughter was injured by something sharpen on her chair. A rescuer worker came to see the injury. Unfortunately nobody was checking at her after that day even trying to offer us something special for her. We were supposed to have VIP access but excepted the upgraded room, I did not really experience the vip access. Thanks to the entertainment team, especially coach Yzrael, Abraham, Christ and Leo. The girls at the kids club were always nice to our kids (Monti and Crissel). Special thanks to Pedro at the reception and Adnan and Joel at the lobby entrance. The breakfast was very good and the rest of the food was ok.

Mein Mann und ich hatten ein Zimmer für zwei Nächte. Die Aussicht auf den Pool und die Lagune war sehr schön. Das Zimmer selber hätte jedoch sauberer sein können und leider hatten wir getrennte Betten. Das Frühstück ist relativ teuer, bietet aber eine gute Auswahl und tollen Service. Die Lage ist sehr schlecht, daher würden wir dieses Hotel nicht wieder buchen.

Das Personal war sehr freundlich! Der Hoteleigene Strandzugang war einfach nur ein Traum, der Beste Anschnitt in Cancun Zona Hotelera!! Zum kleinen Hafen oder auch ins Centro sind es nur ca.15 Gehminuten! Die Lage war daher top. Der Hotel Parkplatz war sehr praktisch. Der Pool hat uns auch sehr gut gefallen - genug liegen mit viel Palmen! Wir haben uns sehr wohl gefühlt und würden es wieder buchen!

We had a nice stay at the GR Solaris hotel. The room with view to the ocean was amazing but we had always water problems in the bathroom. Unfortunately we had 2 problems at the restaurant. First, my younger daughter found a spine in the sausage. The restaurant responsible apologised and tried to make it better with one manager. The same day our second daughter was injured by something sharpen on her chair. A rescuer worker came to see the injury. Unfortunately nobody was checking at her after that day even trying to offer us something special for her. We were supposed to have VIP access but excepted the upgraded room, I did not really experience the vip access. Thanks to the entertainment team, especially coach Yzrael, Abraham, Christ and Leo. The girls at the kids club were always nice to our kids (Monti and Crissel). Special thanks to Pedro at the reception and Adnan and Joel at the lobby entrance. The breakfast was very good and the rest of the food was ok.