Luxushotels in Cancún suchen

„Super“

„Great staff“

„Simply the best. The service is next level. Special Thank You to our butlers Monse, David, and Omar! They are amazing. Here is a breakdown of key areas: Beaches: 5 out of 10 (not Ziva’s fault; we chose to go in May knowing the sargassum could be bad and it was). Service: 10 out 10. Monse, David, and Omar really go the extra mile. Food: 9 out of 10. Very high quality and good variety. We stayed away from the buffet due to all the kiddos so this rating is limited to the restaurants.  ...

„Overall, we had a good time at Excellence Playa Mujeres. The resort itself is beautiful, especially the pools, which were clean, relaxing, and one of the highlights of our stay. The staff was always friendly, welcoming, and clearly working very hard. That being said, the food was below average compared to what we expected from a resort of this level. Another issue was the slow service at times, especially when ordering drinks by the pool, which often took much longer than expected. It honestly ...