Günstiger Urlaub in Mexiko buchen

Staff and service, I expected sth else

We had a nice stay at the GR Solaris hotel. The room with view to the ocean was amazing but we had always water problems in the bathroom. Unfortunately we had 2 problems at the restaurant. First, my younger daughter found a spine in the sausage. The restaurant responsible apologised and tried to make it better with one manager. The same day our second daughter was injured by something sharpen on her chair. A rescuer worker came to see the injury. Unfortunately nobody was checking at her after that day even trying to offer us something special for her. We were supposed to have VIP access but excepted the upgraded room, I did not really experience the vip access. Thanks to the entertainment team, especially coach Yzrael, Abraham, Christ and Leo. The girls at the kids club were always nice to our kids (Monti and Crissel). Special thanks to Pedro at the reception and Adnan and Joel at the lobby entrance. The breakfast was very good and the rest of the food was ok.

Ein toller Aufenthalt – wir kommen auf jeden Fall wieder! Anfangs gab es ein kleines Problem, da unsere Buchung über Expedia nicht gefunden wurde. Der Mitarbeiter vor Ort hat sich jedoch schnell darum gekümmert, und schließlich haben wir unser Zimmer wie geplant erhalten.

Top Hotel mit einen einzigartigen Blick. Roof Top Pool ist großartig und das Personal extrem freundlich. Einzige Einschränkung: Der Auswahl im Restaurant ist nicht sehr umfangreich und nicht immer sind alle Gerichte verfügbar. Das Hotel ist sehr zu empfehlen.

We like the stay , food was amazing as well as all staff. We had a pigeon colony living on our balcony so every morning our swim cloth was covered in left overs.

We had a nice stay at the GR Solaris hotel. The room with view to the ocean was amazing but we had always water problems in the bathroom. Unfortunately we had 2 problems at the restaurant. First, my younger daughter found a spine in the sausage. The restaurant responsible apologised and tried to make it better with one manager. The same day our second daughter was injured by something sharpen on her chair. A rescuer worker came to see the injury. Unfortunately nobody was checking at her after that day even trying to offer us something special for her. We were supposed to have VIP access but excepted the upgraded room, I did not really experience the vip access. Thanks to the entertainment team, especially coach Yzrael, Abraham, Christ and Leo. The girls at the kids club were always nice to our kids (Monti and Crissel). Special thanks to Pedro at the reception and Adnan and Joel at the lobby entrance. The breakfast was very good and the rest of the food was ok.

We like the stay , food was amazing as well as all staff. We had a pigeon colony living on our balcony so every morning our swim cloth was covered in left overs.

Einziger negativer Punkt: Wlan ist nur in der Lobby und im Aussenbereich verfügbar.

Das Personal war sehr freundlich! Der Hoteleigene Strandzugang war einfach nur ein Traum, der Beste Anschnitt in Cancun Zona Hotelera!! Zum kleinen Hafen oder auch ins Centro sind es nur ca.15 Gehminuten! Die Lage war daher top. Der Hotel Parkplatz war sehr praktisch. Der Pool hat uns auch sehr gut gefallen - genug liegen mit viel Palmen! Wir haben uns sehr wohl gefühlt und würden es wieder buchen!

We had a nice stay at the GR Solaris hotel. The room with view to the ocean was amazing but we had always water problems in the bathroom. Unfortunately we had 2 problems at the restaurant. First, my younger daughter found a spine in the sausage. The restaurant responsible apologised and tried to make it better with one manager. The same day our second daughter was injured by something sharpen on her chair. A rescuer worker came to see the injury. Unfortunately nobody was checking at her after that day even trying to offer us something special for her. We were supposed to have VIP access but excepted the upgraded room, I did not really experience the vip access. Thanks to the entertainment team, especially coach Yzrael, Abraham, Christ and Leo. The girls at the kids club were always nice to our kids (Monti and Crissel). Special thanks to Pedro at the reception and Adnan and Joel at the lobby entrance. The breakfast was very good and the rest of the food was ok.