Luxusurlaub in Süd-Cancun buchen

They claim to be 5 stars, but some staff were very impolite and rude. They claim to adapt themselves to the clients but they don't. They try to sell memberships to avoid hotels.com and Expedia... Additionally, it is very complicated to organize a trip to a place outside of the hotel, seeing as the hotel tries to push the client to consume their packages which are quite expensive. The beach in the hotel was closed due to dirtiness, whereas the beaches in the "zona hotelera Cancun" were clean. In total, it was a mistake to go in that hotel, since the hotel seems to seek the money and not at all the satisfaction of the clients.

I stayed at the moon palace grand for 5 days. The reception and service was brilliant. Check in and Check out was a breeze. The moon palace complex features three different parts. Sunrise, Nizuc, and The Grand. Prices are around the same for Sunrise and Nizuc with The Grand being more pricey. You are provided with an app upon entry which you do everything through. Book restaurant reservations, Book activities, and order room service or a late night meal. If you have a room in The Sunrise or Nizuc you have access to both sections but are not allowed in the Grand. The Grand have access to the entire complex. It was a great experience but I wouldn’t recommend The Grand for everyone. If you enjoy a more laid back and chill experience the Grand would be great for you. If you are coming as a family and enjoy larger pools and activities I think Sunrise and Nizuc would be a good fit for you. I personally do not think the grand was worth the money for me especially as I came as a family. We enjoyed the activities and events in the Sunrise and Nizuc. The buffet was pretty much the same thing everyday and we did begin to not enjoy it. The most let down part of the Moon palace was the beach and ocean. The ocean isn’t the crystal blue waters you see online, it is filled with seaweed and other things. My personal recommendation is to save your money and purchase the Nizuc room as they are newer than sunrise and are a better bang for your buck.

They claim to be 5 stars, but some staff were very impolite and rude. They claim to adapt themselves to the clients but they don't. They try to sell memberships to avoid hotels.com and Expedia... Additionally, it is very complicated to organize a trip to a place outside of the hotel, seeing as the hotel tries to push the client to consume their packages which are quite expensive. The beach in the hotel was closed due to dirtiness, whereas the beaches in the "zona hotelera Cancun" were clean. In total, it was a mistake to go in that hotel, since the hotel seems to seek the money and not at all the satisfaction of the clients.

I stayed at the moon palace grand for 5 days. The reception and service was brilliant. Check in and Check out was a breeze. The moon palace complex features three different parts. Sunrise, Nizuc, and The Grand. Prices are around the same for Sunrise and Nizuc with The Grand being more pricey. You are provided with an app upon entry which you do everything through. Book restaurant reservations, Book activities, and order room service or a late night meal. If you have a room in The Sunrise or Nizuc you have access to both sections but are not allowed in the Grand. The Grand have access to the entire complex. It was a great experience but I wouldn’t recommend The Grand for everyone. If you enjoy a more laid back and chill experience the Grand would be great for you. If you are coming as a family and enjoy larger pools and activities I think Sunrise and Nizuc would be a good fit for you. I personally do not think the grand was worth the money for me especially as I came as a family. We enjoyed the activities and events in the Sunrise and Nizuc. The buffet was pretty much the same thing everyday and we did begin to not enjoy it. The most let down part of the Moon palace was the beach and ocean. The ocean isn’t the crystal blue waters you see online, it is filled with seaweed and other things. My personal recommendation is to save your money and purchase the Nizuc room as they are newer than sunrise and are a better bang for your buck.

They claim to be 5 stars, but some staff were very impolite and rude. They claim to adapt themselves to the clients but they don't. They try to sell memberships to avoid hotels.com and Expedia... Additionally, it is very complicated to organize a trip to a place outside of the hotel, seeing as the hotel tries to push the client to consume their packages which are quite expensive. The beach in the hotel was closed due to dirtiness, whereas the beaches in the "zona hotelera Cancun" were clean. In total, it was a mistake to go in that hotel, since the hotel seems to seek the money and not at all the satisfaction of the clients.

Der Flughafentransfer hat gut funktioniert. Als wir das Gepäck hatten, haben wir telefonisch den Shuttle angefragt, der uns nach ca 45 Minuten abgeholt hat. Für den Weg vom Hotel zum Flughafen fährt alle halbe Stunde ein Shuttle (Minute 00 und 30), Dauer der Fahrt ca 15-20 Minuten. Das Hotel selber war auch sehr angenehm mit einem guten Restaurant mit Innen- und Außenplätzen. Die Zimmer mit riesigen Betten und Fenstern, die man öffnen kann. Großes Bad mit Dusche. Wir waren sehr zufrieden (Frühstück kann ich nicht bewerten, da es erst ab 6 Uhr startet und wir früher zum Flughafen mussten).

They claim to be 5 stars, but some staff were very impolite and rude. They claim to adapt themselves to the clients but they don't. They try to sell memberships to avoid hotels.com and Expedia... Additionally, it is very complicated to organize a trip to a place outside of the hotel, seeing as the hotel tries to push the client to consume their packages which are quite expensive. The beach in the hotel was closed due to dirtiness, whereas the beaches in the "zona hotelera Cancun" were clean. In total, it was a mistake to go in that hotel, since the hotel seems to seek the money and not at all the satisfaction of the clients.