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„My second time staying at this comfortable, spotless hotel with a very safe parking. The location is great close to many places to visit and eat. The staff have been very helpful and friendly, will stay there again and really recommend it. Thank you very much 🙌🙏“

„Great staff. Excellent location.“

„I Travel alone for work. For an executive or alone traveler its Ok. Its a small hotel, but very clean, modern and nice decour. For breakfast you have very near (walking), some very nice cafes with local or international food. It’s a bit lonely at night, so it’s better to go out to eat using Uber. The staff's service is very good.“

„My only opinion is that the restaurant's prices are high, so be prepared.“

„Kein Stuhl im Zimmer. Vergrgrößerungsspiegel im Bad ohne Stromanschluss. Gehört an die Wand, nicht auf den Waschtisch. Leider typisch amerikanisches Bettzeug. Kein Cover für Federbett , sondern nur einzelne Laken! Jeden Tag Chaos im Bett, außer man bewegt sich überhaupt nicht. Matratzen sehr gut.“

„Even though self check in, just was very responsive and accommodating!“

„Tolle Lage mit großen Zimmern. Jederzeit wieder.“

„By far one of the best hotel experiences I’ve had & in a great location of Old San Juan. The staff were amazing, genuine and very helpful. Rachel, Andrea, Alejandro, and so many more on the staff team made the experience seamlessly luxurious. With a late flight, we’re even able to go to their sister property while we wait. 10/10“

„Es nuestra segunda vez que nos quedamos el hotel está bien bonito y bien nuevo, súper limpio y súper céntrico y cerca a todo!!“

„Great place to stay for a few days.Parking is available however ; space is extremely small and somewhat difficult to park or exit the vehicle .“

„We definitely have such a good time and the place was very clean and comfortable I definitely recommend.“

„Sehr gut in der Altstadt gelegen“

„We spend two nights at Hyatt House San Juan. We really enjoyed our stay, as the staff is very kind and helpful. The Hotel ist very clean. It is very good located, close to San Juan Bay. In addition, they offer a shuttle to the beach and old San Juan. There are several restaurants close by. During daytime it is sometimes a little noisy, as the hotel is located next to a small airport and the entry for trucks bringing goods to the container port. However, it was quiet during the night. “

„Great room, service and staff“