Verifizierte Bewertung
2/10 – Ungenügend
Sarah A.
4. Aug. 2026
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Unfortunately, our stay was disappointing from the start. On arrival, the bathroom door handle was coming off, the overhead shower didn't work properly, and the hand shower holder was broken. Although the door handle was repaired during our stay, the shower issue was never resolved, which wasn't ideal for a family of four. The apartment was also noisy in the evenings due to the loud television from the neighbours below, and the sofa bed hadnt been made up as requested. Overall, the apartment was clean, small with good location we just got on with it as we were only staying for four nights. What completely overshadowed our holiday, however, was what happened after check-out. We have been charged a substantial amount for alleged damage to a bed frame that we know we did not cause. Looking back, we believe the bed may already have had an issue, as it sagged in the middle and was uncomfortable, but with the other maintenance problems, our attention was focused elsewhere.We are disputing this charge with both VRBO and our credit card provider, as we are now significantly out of pocket for damage we did not cause.I would strongly recommend that anyone staying here thoroughly inspects the property on arrival, reports every issue immediately, and takes detailed photographs of everything. After our experience, I read reviews of the host company on other review platforms and found several guests describing similar issues after their stay. I really wish I had done that before booking.
Sarah A.
Aufenthalt von 4 Nächten im Juli 2026