Where to start. We had booked a hotel transfer, and when we arrived at the airport domestic terminal, we were forced to walk to the international terminal for pick-up in very hot conditions with young children. The transfer person/driver wasn't even a person from the hotel. All this is a service we paid $25us for, so it was a poor start to our experience.
Check in went ok and the service desk was ok. The actual hotel staff on the day were nice, courteous and helpful.
Now the room. It was very worn and had seen better days. The room was dirty and we found a condom wrapper under the bed on the first day. Yuck. Then the beds were hard and uncomfortable with tears in the linen. The baby cot we requested was unusable, it was old the mattresswas hard like wood and it was damaged, possibly making it unsafe for an infant to be in . Then the bathrooms, they we ok until we wanted a warm/hot shower or bath. We had to run the water for 15+ minutes before any sort of hot water would emerge. We also found window latches broken, The room for a 2 bedroom family apartment was also very poorly equipped.
Plus also a big note. No pool.
Other notes. If your expecting any sort of sleep in during the week, you won't get it. The primary school right next door is very loud most of the day, then there is the road noise mixed into all that as well. Then on weekends the school is quite but the night club across the road kicks in and that loud in a whole other way.
So we wont stay there again.