4/10 – Schlecht
Nino
Mit dem Partner gereist
7. Apr. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Although the property boasts a perfect location, ample space, and fantastic views, our stay was marred by numerous issues that made it quite challenging. Despite reaching out to The Smartflats Team via telephone and WhatsApp, none of the issues were addressed during our stay.
1. The internet connection was non-functional throughout our three-night stay.
2. We requested a change to our door access code due to security concerns, as our neighbors had the same code, compromising our safety and privacy. Additionally, the neighboring guests inadvertently entered our property.
3. A foul odor emanated from the shower.
4. The TV remote control was missing.
5. Essential bathroom amenities such as shower and hand wash utensils were depleted.
6. Numerous stains were present around many door knobs and light switches.
7. Kitchen cupboard and fridge doors exhibited a sticky residue.
8. The building entrance and elevator were significantly dirty and emitted unpleasant odors.
8. The doorknob to the sleeping room was broken.
9. Both the balcony door and the window in the sleeping room were dysfunctional and did not close properly.
Had they addressed at least some of these issues, I would highly recommend the property due to its fantastic view and proximity to the central train station.
Nino
Aufenthalt von 3 Nächten im März 2024