Günstiger Urlaub in Riviera Maya buchen

Das Hotel befindet sich ziemlich weit von Tulum und es wird kein Shuttlebus oder weitere Transport Mitteln in die Stadt zu kommen, nur Taxi, das total überteuert ist. Es ist sehr unpraktisch und ärgerlich. Daher würde ich dieses Hotel nicht empfehlen und für das Geld einen nähe zur Stadt suchen.

Alles war ganz prima. Wir haben die Zeit genossen und uns rundum wohlgefühlt. Wir kommen gerne wieder!

Wir sind vor Allem wegen dem daneben liegenden Park nochmal hergekommen. Der Service vor allem am Empfang, war vor 3 Jahre weitaus besser.

Beautiful resort, but serious hygiene concerns We stayed at Viva Azteca for two weeks and had a mixed experience. The resort is beautiful, the beach and location are fantastic, and most staff were very friendly. Unfortunately, we had serious concerns about hygiene. After returning to our room one day, we found a brown, foamy and unpleasant-smelling substance on one of our electric toothbrushes. We reported it immediately, but only after repeatedly following up were we told that nobody knew what had happened. We no longer felt comfortable using the toothbrush and had to buy a new one. On another occasion, a dirty cleaning cloth was left on our clean clothes. We also encountered undercooked meat on several occasions, including chicken. I experienced severe gastrointestinal illness during our stay. We cannot know for certain what caused it, but afterwards we avoided higher-risk foods such as sushi and certain chicken dishes because we no longer felt comfortable eating them. This is especially disappointing because we were considering Viva Azteca for a future vow renewal with our family and friends. After this experience, we are unfortunately no longer sure we would choose it. There is a lot to love about this resort, which makes these issues even more disappointing.

Moderne Anlage , sehr gutes Essen und Personal top

Moderne Anlage , sehr gutes Essen und Personal top

Alles war ganz prima. Wir haben die Zeit genossen und uns rundum wohlgefühlt. Wir kommen gerne wieder!

The rooms are clean, but the style is outdated and extremely minimalistic no charm, no character. Definitely not what you expect from a hotel of this level. The restaurants are expensive by far too expensive for the quality offered. The Italian restaurant was honestly terrible: “homemade” seafood pasta with a tomato sauce that tasted like it came straight from a can, and a risotto that was completely wrong, both visually and in taste. It didn’t resemble a proper risotto at all. Breakfast was also disappointing: average quality, tasteless fruits, and bad coffee. On top of that, the service is rigid and unfriendly. Breakfast opens at 7:00 and they mean exactly 7:00, not a minute earlier. We were even told to wait for 40 seconds. That kind of inflexibility is frustrating, especially for families. The pool area is another issue. Guests are allowed to drink and eat in the pools, and there is little to no control. As a result, there are glasses, utensils, and trash left aroundsometimes even inside the pool. It feels messy and poorly managed. Positive: The concierge area allways helpfull and frendly. The beds are confortable for the sleep and the Laguna area Another important point: the hotel is very isolated. It only really makes sense if you plan to stay inside the resort most of the time. Conclusion: far too expensive for what you gut mediocre food, rigid service, and no real atmosphere. I would not come back and do not recommend it.

Das Hotel befindet sich ziemlich weit von Tulum und es wird kein Shuttlebus oder weitere Transport Mitteln in die Stadt zu kommen, nur Taxi, das total überteuert ist. Es ist sehr unpraktisch und ärgerlich. Daher würde ich dieses Hotel nicht empfehlen und für das Geld einen nähe zur Stadt suchen.

Beautiful resort, but serious hygiene concerns We stayed at Viva Azteca for two weeks and had a mixed experience. The resort is beautiful, the beach and location are fantastic, and most staff were very friendly. Unfortunately, we had serious concerns about hygiene. After returning to our room one day, we found a brown, foamy and unpleasant-smelling substance on one of our electric toothbrushes. We reported it immediately, but only after repeatedly following up were we told that nobody knew what had happened. We no longer felt comfortable using the toothbrush and had to buy a new one. On another occasion, a dirty cleaning cloth was left on our clean clothes. We also encountered undercooked meat on several occasions, including chicken. I experienced severe gastrointestinal illness during our stay. We cannot know for certain what caused it, but afterwards we avoided higher-risk foods such as sushi and certain chicken dishes because we no longer felt comfortable eating them. This is especially disappointing because we were considering Viva Azteca for a future vow renewal with our family and friends. After this experience, we are unfortunately no longer sure we would choose it. There is a lot to love about this resort, which makes these issues even more disappointing.

Wir sind vor Allem wegen dem daneben liegenden Park nochmal hergekommen. Der Service vor allem am Empfang, war vor 3 Jahre weitaus besser.