4/10
Mixed reviews on this one.
Check in:
Our reservations had the ages of our children wrong. When we checked in they said we had an additional charge of $1200. We already had additional taxes/fees charges (about $400 per room).
Our upgraded privaleged suit did not have very good views..we faced the street. We were on the ground level and had kids but you could go into the patio to the room next to you. This seemed very unsafe unless you had both rooms. Which we had requested but were told they dint have adjoining rooms. We also reserved privelaged suite with 2 queen beds from expedia site; however those dont exist only king with sofa bed. Sofa bed was large enough so it worked out for the kids. Not as comfortable for our older son.
Privelaged Upgrade:
We did use the privelaged beach/pool area. It was very nice and clean. We didnt have a problem finding chairs. Our bartender at the privelaged bar was fantastic.
Food:
After reading reviews on dinner reservations, we booked our dinner reservations right after check in through the website. The check in staff did not mention this at all. It was pretty easy. However it still showed 2 infants so none of our reservations included our 2 kids. We had to fix it every time and hope they had room. We tried to fix it in advance but were told it was fine.
Food was good. Service was good! People were friendly.
We participated in many activities. Staff selling at pool and beach was pretty annoying.
Juanita
Aufenthalt von 7 Nächten im Mai 2025
