Hotels Waterhouses

„The walls are thin as ice, the rooms had mold, the location is far from Durham centre, but the staff is nice!“

„Key card didn’t work in the outside door but someone heard knocking and opened the door“

„An extremely great night stay. The staff were so helpful and friendly. The room was very clean and spacious. Would highly recommend for a stay and would certainly use again when passing Durham again.“

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„I have been there many times . The only thing is that the pool is a bit cold . Thats all.“

„On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice ...

„Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!“

„Second time and just as good as the first. Come back any time“

„Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.“

„All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless.“

„Mooi hotel, met goed Engels ontbijt.“

„Tolles Hotel tolle Leute tolles Restaurant alles bestens…Ich werde definitiv wieder vorbeikommen… Sehr schönes und großes SPA Bereich. Sauna Pool etc…“

„We would certainly go back staff very friendly the room was roomy everything you need.Resturant good suroundings were beautiful quiet as well. Best holiday yet .“

„Warm welcome, nice room, well appointed, but could do with air conditioning. Reception found a fan which was welcomed. Restaurant staff were warm, helpful and friendly, apart from the male wearing a white shirt and jeans who was abrupt. Restaurant surroundings were lovely and the food was nice. Would recommend“