Hotels Waterhouses

„All good. “

„Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old ...

„Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this.“

„Sehr freundliches Personal, gepflegte Unterkunft, sehr gutes Essen im Pub.“

„We chose this hotel because of its countryside location and were looking forward to a quiet break outside of Durham City Centre for a weekend trip. Unfortunately, a large event took place during our stay and we were not informed in advance, despite being told that guests are usually notified when such events are taking place when I raised the issue. The event resulted in significant noise late into the evening, and there was no evening food service available to resident guests as a result. Had ...

„Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok.“

„Von uns nur als Übernachtungsort ausgewählt, aber auch durchaus für mehrere Nächte zur Erkundung der Umgebung geeignet“

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„Freundliches Personal, leckeres Frühstück und großzügiger Parkplatz“

„The walls are thin as ice, the rooms had mold, the location is far from Durham centre, but the staff is nice!“

„All the staff were so helpful and friendly . An excellent team well done all of you. Food and portions also very good . Would stay here again and recommend“

„- dreckige Toiletten und Duschen auf dem Flur - kaltes Zimmer mit provisorischer Heizung - schmutzige Bettwäsche - mit 55 Pfund für dieses Zimmer ein völlig lächerlicher Preis - einzig das Personal war freundlich und kompetent “

„Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast.“

„Very good breakfast and friendly atmosphere“