Finde The Brook Theater Hotels

„Personal war super freundlich!“

„Freundliches und hilfsbereites Personal, Saubere Zimmer und typisch englisch eingerichtet. Frühstück war abwechslungsreich und reichhaltig. Ich würde gerne wiederkommen. “

„Quite pleased with service all around. I checked in early and there was a fee but not what other hotels in area are charging. No food available until 5:00pm. That’s when restaurant opens. Food choices were good for evening meals “

„Sehr nettes Personal - Frühstück etwas gewoehnungsbeduerftig aber sonst alles bestens “

„Super Wohnung, klasse Zimmer. Richtig zum Wohlfühlen. Die Ausstattung in der Küche könnte ein wenig umfangreicher sein.“

„Unfortunately, I didn't have contact with any of the staff “

„Great apartment, super friendly host!“

„Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed ...

„Shower was dirty. A tv would have been good “

„Could not even get in the room!!!!!!!!“

„The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else.“

„It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!“

„Very Hot! No AC. Did not feel safe, there were people walking around through the hallways and smoking out side, which their smoke came into our room through the one and only tiny window which offered limited ventilation“

„First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left ...

„I have swveral photos to prove, there was massive holes in the walls, the door had been jimmied open as it was badly damaged and poorly fixed, they expected 2 disabled people who cant walk to get up 2 flights of steep twisty stairs, there was rat poop in the room, and there was no such thing as staff.“