Finde The Brook Theater Hotels

„The staff were super friendly and full of information. The curry dinners at the restaurant, Thyme, in the hotel was OUTSTANDING!! Excellent stay!“

„Great apartment, super friendly host!“

„Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied“

„Everything was perfect except for their internet connection which was very poor “

„Unterirdisch!! Nach 20 min haben wir uns eine andere Unterkunft gebucht. Baustelle im Nebenzimmer, Matratzen uralt und durchgelegen, Schrank fällt fast auseinander, demolierte Türschlösser, klein TV. Einfach schlimm. “

„On arrival no staff just a pin number sent to access room. On entering i sat on mattress and nearly fell through as its so thin and missing so many springs plus springs went straight into bottom. The tiny light on wall had no bulb in and was rusty and dirty. Room was dirty no wonder it was £30 for a night“

„The breakfast had very good variety and quality. That hotel room was basic but in good condition and clean. Staff was helpful and friendly. “

„No good internet rooms are poorly kept no television just and empty room with a bed “

„Property is poorly maintained and extremely tired. The images used to show the rooms do not accurately represent the poor condition of the rooms. The "double bed" is not a double at all, but 2 singles pushed together. The lamps in the room did not even have light bulbs in them. The radiator covers are literally falling off the wall. It was not unclean, which was the saving grace and the only positive for the property. If it was any more expensive than what we paid we would be looking for money ...

„This property was not as described, the room had nothing but a bed and some cupboards it’s the most basic living space you can imagine. There were some unsavoury characters staying there as felt unsafe.“

„I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking ...