Ferienwohnungen Summerset Trail

„I was offered a different place on the day of my check-in. The unit I booked was on the 2nd floor, but the unit I received was on the fourth floor. The issues: This is next to a Railroad track and the trains during the night blow their whistles. At least 4 times after 10 pm and during the night. The AC system is not working, there is an AC unit full of dust by the window and a floor fan, which I ended up using. There's a lot of dust and dirt by the floors near the windows. Toilet bowl was ...

„I wasn't all that impressed with the cleanliness of the room when I arrived but our host was gracious and eager to make things right away. Best customer service I've experienced in a long time. Will come back!“

„The pros were that the property and building were quiet, check in and out was easy, and everything worked (TV, fridge, etc). However the unit itself felt somewhat dingy/dirty, particularly the floors. The washing machine had a musty/mildew smell but luckily we were not trying to wash anything as we were only spending one night. The most egregious offenses in my opinion were: 1. We were only given 1 washcloth and 2 bath towels. Again luckily we were only there one night, but this would have ...

„First we had a hard time checking in. It’s unclear which of the 3 buildings to enter and our security code didn’t work. While we did get a customer service agent on the phone quickly, it was difficult to understand them. It took several tries to get a working code. And then the apartment. Yuck. The carpet had stains or burns or something - very dirty. When we sat on the couch and it was dirty. There were barely enough towels for the 3 of us - it was dirty and gross. They agreed on the phone to ...

„Convenient location downtown.“

„Great location, easy access, nice, clean and affordable. Could have used a bit more instruction on check out (ie where to leave the key). Other than that - no complaints!“

„Great location! Nice big apartment! Just what we needed and worked great!“

„Quiet, easily accessible first floor unit, low key and gracious hosts, everything I needed was there. They expected very little of me, communicated quickly, and even checked in a few times during my long term stay just to make sure I was doing okay.“

„Great place to stay. A high quality space with beautiful landscaping. A coffee maker would have been nice.“

„The Property was Clean and Well Kept. The only problem was the A/C wasn’t Working. But was repaired. The Rooms were Clean. I enjoyed my Stay. The Host was Awesome. I didn’t have to travel to far for the Restaurant or Shops. Very convenient.. I would like to Stay here again.“

„Very convenient place to stay for the Drake Relays. Would definitely look to stay there again.“

„Easy access to drake university was great“

„This location was perfect; very close to shops and restaurants. It's a great spot for 1-2 people to stay.“

„It was within walking distance to everything we needed to do downtown.“

„This apartment was perfect for my needs while I was taking part in 2 athletic events in Des Moines. My scheduled travel partner was not able to attend leaving me as a single female. With codes to external & internal doors and a quiet building and neighborhood, I felt very safe. I was even able to shelter in the basement gym, during a tornado alert. The apartment was comfortable and spacious and Mac added lots of useful extras. He was also a quick and helpful communicator. I would definitely stay ...