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„Generell fällt die Gleichgültigkeit des Personals auf. Es wird nicht geschaut und einfach ein Text abgespult. Am zweiten Abend nicht mal die AirPods aus dem Ohr genommen. Das Hotel liegt direkt an einer auch nachts gut befahrenen Autobahn. Wir hatten zunächst ein Zimmer zur Autobahn. An Schlaf war nicht zu denken. Die Rezeption half leider nicht. Über Hotels.com und das Managment haben wir ein Zimmer an der anderen Seite bekommen. Das war erträglich. “

„Excellent customer service at the front desk. Stopped by the front desk around 11pm and the gentleman was helping multiple customers. While quickly assisting the customers, he made a personal connection with each guest. He said his name is Famous Amos! It’s this type of service that brings customers back. The room was very clean. I would return to this location.“

„Very clean. The location was perfect and centrally located.“

„Ein schöner Aufenthalt, in einem schönen Hotel in einer schönen Stadt.“

„Alles war super! “

„Excellent!“

„The reception staff are friendly and helpful. But the room service can be improved and to put the stuff of the guest in order. “

„My family and I had a great experience—staff were courteous and attentive, and the hotel room was very clean and well maintained. “

„Room was clean. Check in was a breeze. “

„Room was super clean, bed was comfy and staff was very nice and helpful. I would definitely stay there again. “

„Sehr angenehmes Hotel, geräumige Zimmer. Einzige Nachteile: Verkehrslärm von der Autobahn und recht veraltete Aufzüge. Dennoch haben wir uns über den Aufenthalt gefreut “

„Friendly staff and a clean room! Handy location especially for eating on The Hii.“

„Very clean. Friendly staff. Will stay again.“

„We did not eat breakfast but we enjoyed staying there. The bed was comfy. It was very clean and the staff was very nice.“

„Lovely room, great location. Very family friendly. “

„Tolle, große Zimmer, typisch amerikanische Einrichtung, alles super“

„Beautiful room, comfortable beds!“

„Clean room. Excellent host Eric! Historic home Eric very attentive and helpful with all tips about St. Louis!“

„We had a great stay at this hotel in January 2026. The staff was very helpful, the rooms were clean and comfortable, and the indoor pool was great for the kids. “

„Amazing hotel great staff“