Businesshotels in Santa Croce suchen

„I booked a junior suite with river view. At check-in the person at the reception gave us a room without view, saying that they upgraded us. For whatever reason they wanted to make us believe we get a better room. We did not accept that room and insisted that the hotel give us the room we booked. Finally in the evening they gave us the room we initially wanted. disapointing that they treat their customers this way. The evening staff at the reception appologized for the circumstances and we ...

„Das Personal an der Rezeption war wirklich hilfsbereit und die Lage des Hotels war gut. Das Zimmer sah auf dem ersten Blick nicht schlecht aus, aber war nicht ganz so sauber. Der Boden war sehr schmutzig und die Wäsche hatte überall eigenartige Flecken. Egal ob Bettwäsche oder Handtücher. So ganz hygienisch hat es nicht gewirkt. Bei einem 4 Sterne Hotel und knapp über 160€ pro Nacht sollte man ein gewisses Niveau an Sauberkeit haben.“

„Sauber, ordentlich und sehr freundlich Super Frühstück “

„We were a party of 5 and it was ok o. Terms of acommodation. They let me place the luggage in the apartment earlier than the regular check for which we were really greatfull Now. The wifi never worked properly. We had to take cold showers because the water was hot only for 5 minutes. The sofa bed arm rest was broken. The cabinets are super old and everything in the apartment is old. We were afraid of breaking things just by opening them. The place is not as centric but Florence is a very ...