Great Property, But Significant Communication & Transparency ConcernsThe accommodations themselves were excellent—clean, air-conditioned, and in a fantastic location that was close and easily walkable to everything. We really appreciated how comfortable and well-maintained the space was.During our stay, the washing machine leaked and one of the AC units started malfunctioning. To the host’s credit, they responded quickly and had someone there within hours to fix the issues, which we truly appreciated.However, I would strongly caution future renters due to what felt like a lack of transparency and inconsistent communication.Originally, I booked the property for 5 people for 5 nights. When plans changed, I rebooked for 4 nights—but the reservation defaulted to 2 guests. Following VRBO’s guidance, I attempted multiple times (starting in March) to work with the host to adjust the guest count and understand the cost difference. While the host responded to other questions, they consistently avoided addressing this one.Then, on the exact day the reservation became non-refundable, the host finally replied with the added cost for the extra guests—and it was nearly double what I expected (for the same space, just three children added). Communication also shifted off the VRBO platform to WhatsApp, and concerningly, messages began disappearing when I started documenting them and sharing screenshots with VRBO.VRBO customer service was very helpful and worked with us to negotiate wha