Hotels Portofino

"Zimmer in Top Zustand und Lage gut im Zentrum. Der historische Aufzug ist mein Favorit. Personal sehr zuvorkommend. "

"Sehr sauber, ausgezeichnetes Management und freundliches Personal, wunderschöner neuer Wellnessbereich, hochwertig ausgestattetes Gym, alles sehr gepflegt. Ein perfekter Ort, um sich wohlzufühlen. "

"Upgrade"

"Schön gelegenes Hotel. Altstadt gut zu Fuss erreichbar "

"Top Lage, sauber und sehr nettes Personal"

"Sehr zuvorkommendes nettes Personal in allen Bereichen. Sehr schöne Lokalität, ich fühle mich zu Hause ."

"Ich erhielt ein Upgrade zum Schwesterhotel Savoi in Genua. Ich war früher ca. 12:30 Uhr dort und konnte ohne Probleme ins Zimmer. Sehr freundliches Personal beim Check-in und im abendlichen Restaurant! Sehr sauberes Zimmer mit aller Ausstattung. Super gutes und frisches Frühstück. Kostenfreies W-LAN. Sehr zu empfehlen."

"Super zentrale Lage Nähe Bahnhof und Kreuzfahrtterminal. Super freundlicher Service."

"The house is beautifully located right by the beach (which gets crowded early, but you can set out sunbeds) and has a fantastic balcony with a stunning view — great for 3–4 people to sit outside. Inside, the spacious and bright living room is a real highlight. The kitchen is well-equipped (dishes, glasses, dishwasher), though we had to bring basics like toilet paper, soap, and dishwasher tabs.There’s a scenic hiking trail through the woods to Portofino (beautiful but expensive — 5 per scoop of ice cream, 18 for an Aperol).Downsides:We had serious issues with the beds. Though we asked in advance if the house could accommodate 7 adults, several single beds were very short — one so short that feet were sticking out — and extremely uncomfortable. The mattresses were saggy and worn. The host admitted they were “on the smaller side” and offered to buy a topper, but that didn’t solve the core problem.The second issue was parking: the listing implies multiple spots, but only one is included. The host told us just two days before arrival. We had to rent a second space for 250/week — a good rate compared to 80/day ( 480 total) but still an unexpected cost. Parking is very difficult in the area and should be clearly explained upfront.Sadly, both of these unpleasant issues added significant stress to our stay. We filed a complaint with FeWo Direkt and were refunded the service and parking fees.In short: a beautiful place with some major drawbacks."