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"Tolles und zentrales Hotel. Sehr freundliches Personal, leckeres Frühstück und große, komfortable Zimmer. Sehr empfehlenswert!!!"

"Das Zimmer, dass wir erhielten hatte schmutzige Handtücher. Ein Handtuch war mit Löchern versehen. Kaputte Fliesen im Bad und ein Loch in der Wand sorgten nicht für einen Wohlfühlort. Das Hotelzimmer ist sehr einfach ausgestattet und sehr in die Jahre gekommen. Wer Espresso aus Pappbechern trinken möchte, ist hier gut aufgehoben. Die Flasche Prosecco laut Buchung, haben wir nicht erhalten."

"Sehr gutes Frühstücksangebot und sehr freundliches Personal."

"Alles war top."

"There wasn’t a pool in the room. The room was not well cleaned after the previous visitors found a woman’s underwear in the Closet."

"Super freundliches Personal, dass jederzeit hilfsbereit und geduldig ist. Selten so eine echte Herzlichkeit erlebt. Auch sonst war alles nahezu perfekt."

"Das Frühstück Büfett war mangelhaft, Kaffee in Pappbecher, wenig Auswahl an Wurst,Käse. Fisch gab es gar nicht. Eier nicht genießbar, Obst vorhanden Zimmer eher nur 3 Sterne, Bad ist Renovierungsbedürftig Personal ist freundlich Bei einem 4 Sterne Hotel hab ich andere Erwartungen "

"Sauberkeit"

"The staff at reception, breakfast and check-out was very friendly and helpful, which we appreciated. Unfortunately, the overall stay did not meet our expectations. Before arrival, I informed the hotel that my partner would be celebrating his birthday during our stay, as this trip was a birthday surprise. Sadly, there was no acknowledgment at all — not even on the actual birthday — which was very disappointing, especially after reaching out in advance. Our room was directly opposite the elevator, making it extremely noisy throughout the night. Not only were the elevator doors loud, but guests waiting for or exiting the elevator were often very noisy and inconsiderate. Additionally, there was a parking or loading area outside the window, which caused further noise late at night and early in the morning. Sleeping properly was nearly impossible. Breakfast was okay but limited. Cream cheese was missing on the second day and only provided after asking. The coffee from the machine was very bitter and unpleasant; coffee from the back was slightly better but still not good. The location is not ideal, with a long walk to the nearest metro station. The room itself felt old and worn down and would benefit from renovation. Overall, Milan was wonderful, but the hotel was disappointing."