Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We did a last minute add on to do Disney in front of a trip to visit family in Sarasota. I emailed with two different women who were wonderful to communicate with. This is our 3rd Windsor Hills stay, so we were really excited. However, when we got there, the furniture was filthy. It felt like going to a hotel that hadn't been updated for 30+ years. The couches felt and looked greasy the wood furniture had dried on spills like coffee, under the beds was dirty. The other bad thing is the towels. There was one small thin towel per person. Not what one expects when visiting a home with a pool and then another pool resort. So, the towels were always wet, and when you got out of the shower you had to use a pool towel that had sunscreen and pool water in it....Not the same as being clean. (Both previous Windsor Hills had numerous thick bath towels PLUS pool/beach towels. My sister has rented in WH twice, including a 2 month stay during Covid. We have raved about this community to may parents for 3 years, but I was embarassed to have my elderly parents make the drive.