Marriott Hotels & Resorts, Northern Kentucky

„Had to change rooms at 4am due to loud noise every 5 mins caused "by the building" that apparently affects all rooms in that part of the hotel. What the? Was then promised points as a make good that were not delivered as promised twice. “

„Bar was great.“

„I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge ...

„Staff is horrible. Service doesn’t exist. Upon checkout I was told that I’d get the bill via email Never got it Woman said she can’t print it. Really need to check the bill as there were charged wrong things. “