„Highly disappointed especially paying so much for a skiing resort. From the breakfast to the sushi lunch was simply awful. Staff at Ezo restaurant cannot speak basic English and at Sisam, the female waitress served hot over a fence, not even thinking about health and safety. Lucky there was one staff member (Andy, a very pleasant and jolly lad) who asked how was our meal and saved the day, otherwise none of the staff even cared.
There was a curly hair on the oranges at the breakfast buffet and ...
„Service was excellent, rooms are Japanese style and partly newly renovated. Breakfast and restaurant is nice. The Hotel is quite old and the inside Onsen needs some renovation. Outside onsen is wonderful but many foreigners ignore rules, which is sad (eg. drink beer in onsen or women come to men’s area). For skiing the hotel is perfect and provides great value for its rates. “
„Clean, friendly staff, easy check in, and overall pleasant! Note that breakfast is not available in the summer, which we learned when we arrived. Also, the beds are very springy and uncomfortable. We were super tired so slept fine anyways, but definitely consider if it’s important to you! Overall an easy and cheap stay.“
„Great property, super nice people, fantastic location.
Needs a gym, window was covered by 2 meters of snow - barely day light, no real bar atmosphere “