Finde Kanrosui Hotels

„The hotel is located in the middle of fields/forest. Don’t expect much of a town to go to for a walk. You’ll be spending most of the time in the hotel building. If you have dietary restrictions or preferences, it’s best to be very specific about what you can’t eat and write in Japanese if possible, to avoid misunderstandings. Overall the stay was ok but I found the interior design a bit on the darker side and not very cosy. It’s like instagram post come to life.“

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„Gutes Frühstück, geräumige Zimmer, gemütliches Onsen im Hotel. Die Inneneinrichtung der Zimmer ist gefühlt mindestens 50jährig. Die Dusche ist ein Witz. “

„Everything and everyone was great!“

„Very nice hotel with great staff that helped us book a reservation at a restaurant in a nearby town. The room was very large and very clean. I would have given 5/5 stars; however, the dinner buffet was not the best, given the expensive price.“

„Service was excellent, rooms are Japanese style and partly newly renovated. Breakfast and restaurant is nice. The Hotel is quite old and the inside Onsen needs some renovation. Outside onsen is wonderful but many foreigners ignore rules, which is sad (eg. drink beer in onsen or women come to men’s area). For skiing the hotel is perfect and provides great value for its rates. “

„我以為我租的是整個Villa，原來是兩个Villa一間屋，隔音好差，很易聽到隔离做愛的聲音，其他都不錯！“

„Kitchen had all that is required to cook a proper meal“

„From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve.“

„Highly disappointed especially paying so much for a skiing resort. From the breakfast to the sushi lunch was simply awful. Staff at Ezo restaurant cannot speak basic English and at Sisam, the female waitress served hot over a fence, not even thinking about health and safety. Lucky there was one staff member (Andy, a very pleasant and jolly lad) who asked how was our meal and saved the day, otherwise none of the staff even cared. There was a curly hair on the oranges at the breakfast buffet and ...