Hotels Hirafu

„kindly service and best hospitality“

„Prachtige, super fijne en sfeervolle accommodatie. De gastheer en gastvrouw zijn ontzettend lief en hebben ons er heel welkom gevoeld. Het ontbijt was heel goed verzorgd en we genoten van het haardvuur en het uitzicht. “

„We loved our stay here, the sauna was such a treat. The container rooms felt very private and we had plenty of space for us! The beds were incredibly comfy. It was great to be able to make use of the cooking facilities in central house and the staff were always friendly and helpful. “

„This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu.“

„...“

„clean room and nice staff.“

„Rundum ein sehr besonderer Aufenthalt “

„Stunning ski in ski out resort. Very new rooms with great breakfast. “

„客房整潔空間很大，設施齊備，洗衣乾衣機功能齊全，滑雪後的衣物可即時處理，唯獨是泊車位地面佈滿泥濘，希望未來可以改善“

„The rooms are great and so was the Onsen. Staff seems to be a bit lost at times and breakfast could be of higher quality.“

„We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt ...