2/10 – Ungenügend
Kristina
Mit dem Partner gereist
28. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for 6 days, on day 3 of our trip housekeeping came while we were gone for the afternoon and had thrown away many very important personal items. Went to the office upon returning realizing someone had been in our room and the gentleman said to come in the morning and speak with management. It was a windy day the Do Not disturb sign was blown off the door, They had called the housekeeper down and she admitted that was thrown away. Day 4 of the trip the water was shut off mid shower, I again went to the office and had to argue to get the water turned back on to rinse. I was informed at that time they had chosen the time when no one should be in the shower. I said they should have notified guest that the water was going to be shut off for a period of time. day 6 we had secured the do not disturb sign to our door, I was pulling up and noticed the managers wife at our door again, my spouse opened the door and was standing behind it due to not being dressed. She claimed she wanted to talk to me. She then proceeded to tell me that because we had declined housekeeping she needed to “check” the room. I declined due to the fact housekeeping had already been in and removed personal items. She got upset and called her husband Mack the manager, at which time we were told to leave and banned from property.
Kristina
Aufenthalt von 2 Nächten im März 2024