4/10 – Schlecht
Miriam
Mit der Familie gereist
18. Aug. 2025
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Disappointing Stay – Not as Advertised
I recently stayed at the Mondrian Hotel in Miami South Beach for nine days, and unfortunately, the experience did not meet expectations. While the property has a stylish aesthetic and a prime location, several issues made the stay uncomfortable.
Firstly, the noise level was extremely high throughout the day and night, making it difficult to relax or get proper rest. Additionally, there was a strong and persistent smell of marijuana in common areas, which significantly impacted the overall atmosphere.
Another major concern was housekeeping. During my entire stay, the room was cleaned only once. I later learned that the hotel’s policy is to provide housekeeping every three days, which already differs from what many travelers would expect. However, even this reduced standard was not maintained during my visit.
These aspects are not clearly represented online, and they strongly influence the guest experience. While the design and location are appealing, the lack of cleanliness, overwhelming noise, and unpleasant odors overshadowed the positives.
Miriam
Aufenthalt von 9 Nächten im August 2025