Hotels Kampung Sertik

„Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the ...

„Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not ...

„room is clean Staff not bad Location is very noisy place socially at night when people sleeping “

„Everything came close to perfect. The attention of the staff is outstanding. The hotel and the environment is very nice, very well maintained and you can see the care for details. Probably the best hotel we ever stayed in Malaysia. “

„Check In Counter too limitted “

„The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.“

„Beautiful “

„the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.“

„Nice location “

„I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team “

„Man kommt sich vor wie in Disneyland. Es ist ein Hotel mit angegliedertem Unterhaltungslokalen.“

„The reception was very helpful and upgrade us to a one bed roof suite instead of studio suite.“

„Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 ...