Hotels Kampung Sertik

„Overall experience was very great with Silaslee - 1) Room was clean, and towels were provided, toiletry were provided 2) Unit came with a very cool jacuzzi located at balcony 3) Unit included a Coway water machine, microwave, fridge and oven 4) Best of all is that the unit came with an automated mahjong machine “

„Clean and nice rooms but there is no lobby or check in desk, everything is digital. If u want something u have to what’s app them. Second bedroom is v small. Water heater switch is in the living area and we didn’t know so we showered with cold water the first day. There was no handsoap in the bathroom which they gave us later. Overall a good stay but little far from main Genting area and activities. U have to either walk 10 min ( uphill) or take a grab which takes min 10-15 min to arrive. “

„Okay “

„Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not ...

„Everything came close to perfect. The attention of the staff is outstanding. The hotel and the environment is very nice, very well maintained and you can see the care for details. Probably the best hotel we ever stayed in Malaysia. “

„The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.“

„the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.“

„Check In Counter too limitted “

„Unit is dirty has cockroaches “

„Outdated“

„room and staff response times and helpfulness were prompt and helpful“

„I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team “

„Man kommt sich vor wie in Disneyland. Es ist ein Hotel mit angegliedertem Unterhaltungslokalen.“