Hotels Kampung Benus

„the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.“

„We liked its location in the lush greenery surroundings.“

„Everything came close to perfect. The attention of the staff is outstanding. The hotel and the environment is very nice, very well maintained and you can see the care for details. Probably the best hotel we ever stayed in Malaysia. “

„Outdated“

„There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes“

„The check-in process and communicate all good but the unit cleanliness is really bad. “

„Nice location “

„The property is very nice and clean. There is a variety of restaurant food options available on the lower level. The view was incredible and the host is very helpful in answering any questions you may have about the room.“

„The 3 bedrooms are just nice for my family, the room are clean and new, walking distance to Genting Highlands indoor and outdoor theme parks. It has nice views and a jacuzzi at balcony. We have fun staying. We stayed one night, would suggest stay at least 2 nights.“

„It was a good experience.“

„Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the ...

„I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team “

„Man kommt sich vor wie in Disneyland. Es ist ein Hotel mit angegliedertem Unterhaltungslokalen.“

„Place is clean , except the aircon do not seem to have heaters“

„Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened “

„The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were ...

„Check In Counter too limitted “