Hotels Hanley

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„Auf dem Hof des Hotels laufen minimum 2 Ratten ! Muss wohl ein Nest sein .“

„Convenient locatiin“

„gut gelegen gleich neben dem Fussballstadion, um Stoke zu 👀“

„es war schön aber die Heizung hat nicht funktioniert und das zimmer war klein“

„Excellent“

„Clean room, helpful staff“

„It was alright“

„First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy.“

„Top ! Great location, spacious room , nice & clean . Next to pub so couldn’t be better for an evening drink.“

„Nice breakfast served at the pub The building is a bit old but very clean. On a personal note, I dont like it's carpet all over the building“