Hotels Hanley

"War okay für eine Nacht "

"Die gebuchte Kategorie stand nicht zur Verfügung (Twin statt Double erhalten). Das gebuchte Frühstück wurde nicht mal erwähnt, keine Hinweise zu Frühstückszeiten oder Räumlichkeiten. Bad ohne Fenster und ohne funktionierende Belüftung, die Dusche hatte überall Schimmel. Matratze durchgelegen, man hat jeden einzelnen Bestandteil gespürt. Positiv: kurzer Weg zum Bahnhof. "

"Ruhiges, sauberes Hotel etwas außerhalb der Innenstadt. Leider lag unser Zimmer zur Straße hin, auf der ein Kanaldeckel beim Überfahren laute Geräusche machte."

"gut gelegen gleich neben dem Fussballstadion, um Stoke zu 👀"

"The reception looks more like a helpdesk as many people passing by for the gym. The hotel spa is crowded as many locals use it. There was no space in the sauna. Breakfast does not have a big choice. Rooms are nice and comfy."

"This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. I wanted to know how much and for what I would be charged. This was the wrong question as the receptionist in jogging-trousers became very unfriendly. This is not what I’m used to experience in a Hilton Hotel!"