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First time staying here. It is clear the hotel is undergoing major upgrading and there is information in the rooms to reflect that. Would be helpful to have that on the website too (sorry if already there and missed) just to manage expectations. Room was lovely and staff very friendly and bent over backwards (special shoutout to Ruby). I understand why £100 deposit is being taken but do think this will be putting a lot of families off staying esp when there are so many competing hotels nearby. Overall though a lovely stay in a great area and fab sights. Really hope they do manage to continue the upgrade as such a special building.

Lovely apartment, great staff who fixed a hot water issue within 15 mins of reporting. They also checked in with us once again in the morning to make sure all was fine. Can be noisy at night hearing people move around their apartments as there are 4 floors. But not really anyway around that so it’s no one’s fault. Good location with an NCP carpark accross the road.

Yes

Localisation incroyable, personnel très sympathique sur place. Je ne mets pas 5 étoiles uniquement car ils n'ont jamais répondu à mes sollicitations par e-mail et que 2 rouleaux de papier WC de mauvaise qualité pour une semaine, c'est vraiment limite et qu'il n'y a aucun rideau digne de ce nom (tout l'appartement, chambre y compris est complètement illuminé dès qu'il fait jour). Mais sinon l'appartement est grand, bien équipé et vraiment une localisation parfaite pour sortir, visiter, profiter.

Sauberes Apartment. Couch kaputt. WC defekt. Personal kurzfristig hilfsbereit. Für eine Nacht in Liverpool zu empfehlen.