„Personal an Rezeption und im Restaurant/Bar hatte keinerlei Servicequalität. Der Gast störte bei Bestellungen oder anderer Anliegen das Personal beim Unterhalten mit Kollegen oder aber war im Smartphone versunken - Ausnahme Ignacio und Martin! Keine Begrüßung und keine Verabschiedung! Keine oder keine ausreichende Anzahl von Badehandtüchern auf der Dachterrasse, erst nach 3-maliger Anfrage und 40 Min. später gab es diese. Wasser im Aussenpool verdreckt (Vogelkot). Zimmer hatte einen kaputten ...
„Cuando llegue ai con mi numero de reserva pagada me dijeron que la reserva no existe. Perdi dinero por siete dias de reserva que no fueron reembolsados. Tengan cuidado con este hotel son ladrones y no reenbolsan su reserva. No lo usen. Los atendientes son mal educados e ignorantes.“
„They have a fantastic ocean view, very welcoming and eco-friendly. Playa La Boca is a great place for beginner surfers too. They have multiple outdoor spaces with ocean views. I would only recommend some more cushions on the outdoor searing and that Marley doesnt bark before 9am, but he is a sweet dog.“
„Perfect little hotel with very friendly and supportive staff / owner. We had a good connection from beginning and they helped us out. We had perfect 2 days of stay and will be back for sure. Thank you Amelia and Sebastian!“
„I was disappointed by some of the staff who although knew well that we were tourists and did not reside in Chile, still went ahead and charged us government tax of about 90.00 USD. They then refused to reverse it and told us to go to customs at the airport and ask them to reverse it. The customs refused. There were some staff members that were nice and helpful in other ways but this tax issue made our experience so negative.“