Hotels Big Lake

„Staff went above and beyond to explain the tv to me since I'm not a cable tv user.“

„Stayed one night for a baseball tournament. Room was just fine for our family of 4. Pool area was great! Breakfast was average. Overall, it was a good stay and would stay again if ever needed.“

„Clean room, clean pool and hot tub, amazing bar and grill for simple fast good food“

„Great stay , safe, nice staff and amenities near by“

„Damp carpet and smelly room. Manager was defensive and confrontational.“

„Hidden charges not told to me in advance.“

„Alles gut 👍 👍“

„When I arrived, there was a notification the front desk would be back in 10 minutes. I waited 10 minutes. He came back … said he’d be right with me … went into his office … I waited … came out to his office … with his back to me, he was writing something down … I waited … he finally turned around and asked if I was checking in. I was at the front desk for 20 minutes before I could check in. I didn’t find his customer service very acceptable. I was not greeted with “good evening” or “welcome ...

„Das Hotel liegt an der Straße 75 ca. 5 Min. von St. Cloud entfernt. Wir waren 3 Nächte in diesem Hotel. Die erste Nacht waren wir in einem Raucherzimmer untergebracht... das war nicht akzeptabel.. Die nächsten beiden Tage wurde uns dann ein Nichtraucherzimmer ohne Probleme zugewiesen. Für die Durchreise ist diese Hotel schon zu empfehlen.“

„Friendly and accommodating staff.“

„Room was clean, needs bathroom updating, loud sink and shower. Room smelled like dog. Breakfast was okay, not well maintained. For a quick overnight stay was fine.“

„The staff is so helpful and kind. Breakfast was delicious!!!“

„Room was fine AC worked great. Was supposed to have breakfast included but at 9am all they had was half containers of Cheerios and Raisin Bran. No coffee no fruit no yogurt no bread no bagels no juice the guy at the desk offered to make us coffee but we didn’t want to wait and the whole set up was uninviting. If you’re gonna list breakfast then really offer breakfast.“

„First off the prices were reasonable and the property was beautiful and luxurious! My first impression after we walked thru the entry way was WOW! High ceilings and open space. Huge area for hanging out with family and friends. The pool area was small and we didn't have the time to use it however the floor to ceiling windows made the space more appealing and would have been awesome to hang out at in the evening! The room we had was more than I could have even wished for. For the price we paid ...

„Hottub broken, no battery in remote, toilet paper holder fell off wall. My brothers room stunk, sisters room had no tv remote, breakfast was not refilled. Only motel in town, so what are ya gonna do.“

„Staff was very friendly.“