5 Sterne Hotels Centro Storico

"Nos encantó "

"We booked this hotel for one night and are honestly relieved it wasn’t any longer. The price was very high, so we expected at least a decent stay – but the reality was a complete disaster. The so-called “view from the room” was not of a charming courtyard or city streets, but of a tiny balcony facing directly into an active construction site. Everywhere you looked there were scaffolds, tarps, and construction workers right outside the window. The shutters were old, damaged, and barely functional. The balcony itself was dirty, extremely narrow, with rusty metal railings and empty, filthy planter boxes. From 6:30 in the morning, the room was basically unusable. Constant drilling, hammering, shouting – it felt like the workers were literally inside the room with us. Sleeping in was impossible, and the noise was overwhelming. Any idea of relaxation vanished immediately. For a hotel in this price range, this is absolutely unacceptable. There was no mention of ongoing construction at the time of booking, no warning upon check-in, no price reduction, and not even an apology. Instead, you pay luxury rates and get a construction site room that doesn’t even meet basic standards. Bottom line: Stay away from this hotel. The value for money is non-existent, and anyone booking here should be prepared for an extremely loud and unpleasant experience."