Urlaub nur für Erwachsene in Espalmador buchen

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Es ist kein richtiger SPA vorhanden Das Frühstück mit der Barista Bar war hervorragend . Einfach perfekt!

Sehr feines Frühstück

One of the most disappointing hotel experiences I have ever had. I would never recommend this place to anyone. First of all, if the hotel is completely non-smoking, this information should be clearly highlighted on the website before booking. Guests should not discover such an important detail only after arrival. We booked and paid for a room with a terrace, but it was extremely small and uncomfortable. We were moved to a larger room of a lower category, yet no refund or price adjustment was offered. We ended up paying more for a cheaper room, which is unacceptable. We also paid over €700 for our dogs, but the service provided was far below expectations: only one dog bed was supplied and the food was not suitable for adult dogs. They did act quickly after we complained, but this should have been handled properly from the beginning. The reception staff were unprofessional, unhelpful, and at times rude. Their attitude and lack of customer care were completely disappointing for a hotel presenting itself as a luxury property. Cleanliness and maintenance were also a major issue: there was no toilet brush in the bathroom, and the pool sun loungers were extremely dirty. When we mentioned it, we were told they would be replaced, but this should have been done before the season started, not after guests complained. Overall, the experience was far below what we expected for the price paid.

Sehr feines Frühstück

Wir hatten einen sehr schönen Aufenthalt und würden das Hotel Mongibello definitiv weiterempfehlen und wieder buchen. Besonders begeistert hat uns unser Zimmer mit Meerblick – der Ausblick auf die Bucht und den großen, schönen Pool war wirklich toll. Der Poolbereich war ein echtes Highlight: ausreichend bequeme Liegen, angenehme Atmosphäre und ein hervorragender Service am Pool, bei dem jederzeit Getränke und Essen bestellt werden konnten. Auch der tägliche Service mit Zimmerreinigung morgens und Turn-Down-Service abends hat uns sehr gefallen. Das Frühstück war ebenfalls sehr gut mit großer Auswahl und einer tollen Live-Cooking-Station. Etwas mehr Variation wäre bei längeren Aufenthalten aber wünschenswert. Man merkt an einigen Stellen noch, dass sich manche Prozesse nach der Einstufung als 5-Sterne-Hotel noch etwas einspielen müssen und optimiert werden können. So wäre es zum Beispiel schön gewesen ein Begrüßungsgetränk direkt an der Rezeption oder auf dem Zimmer zu erhalten. Die zwei Dosen Wasser fanden wir hier etwas wenig und 5-Sternen nicht entsprechend. Insgesamt aber ein sehr schöner Aufenthalt mit tollem Service und einer wirklich schönen Hotelanlage.

Ideales Hotel zum für ein Retreat. Ideal auch zum die Buchten im Westen zu erkunden.

One of the most disappointing hotel experiences I have ever had. I would never recommend this place to anyone. First of all, if the hotel is completely non-smoking, this information should be clearly highlighted on the website before booking. Guests should not discover such an important detail only after arrival. We booked and paid for a room with a terrace, but it was extremely small and uncomfortable. We were moved to a larger room of a lower category, yet no refund or price adjustment was offered. We ended up paying more for a cheaper room, which is unacceptable. We also paid over €700 for our dogs, but the service provided was far below expectations: only one dog bed was supplied and the food was not suitable for adult dogs. They did act quickly after we complained, but this should have been handled properly from the beginning. The reception staff were unprofessional, unhelpful, and at times rude. Their attitude and lack of customer care were completely disappointing for a hotel presenting itself as a luxury property. Cleanliness and maintenance were also a major issue: there was no toilet brush in the bathroom, and the pool sun loungers were extremely dirty. When we mentioned it, we were told they would be replaced, but this should have been done before the season started, not after guests complained. Overall, the experience was far below what we expected for the price paid.

Es ist kein richtiger SPA vorhanden Das Frühstück mit der Barista Bar war hervorragend . Einfach perfekt!

herrlich ruhig, 10 min nach Eivissa, schöner Garten

Es ist kein richtiger SPA vorhanden Das Frühstück mit der Barista Bar war hervorragend . Einfach perfekt!