Urlaub nur für Erwachsene in Crans-sur-Sierre buchen

We wanted to escape the heat and also use a Hotels.com reward night (although we still had to pay 80 + 25 for our dog for the 160 CHF standard room) at the end of July. The staff was friendly and when we asked whether there is surely an aircon, since it was under the roof, they went somewhere to confirm and said "Yes the room has aircon". Well, the room did not have aircon! They had removed the remote. It was not super hot in the room, but we were not happy. We were also not happy to find trash under the bed (bad cleaning!) and that the minibar wasn't on (we needed the "fridge" for fruits). We were given a better room, but they said they have a problem with the aircon. Just so you know: THEY DO NOT HAVE AIR CONDITIONING. However, the room was still fine and not too hot. Surprisingly, the baths were also really nice and refreshing even though it was 34 C outside and the baths are all 30 C+. I would absolutely not recommend it for the full price though.

Keine brauchbare Ladestation! Parkhaus Einfahrt sehr eng! Parkplätze sehr klein. Wir haben dieses Hotel in Annecy gewählt, weil es die Möglichkeit von E Ladestationen angezeigt hat. Dies ist falsch! Es hat einen! Parkplatz zum Laden mit einer 2 kW! Steckdose, unbrauchbar für ein E Auto. Auf diesem Einzigen Platz stand ein Auto, welches nicht mal geladen hat! Es hatte viele E Autos im Parkhaus und Niemand konnte Laden! Das Hotel ist für eine einzelne Übernachtung ok, mehr nicht.

We booked the accommodation for one very important reason: the air conditioning in the room. Upon arrival, there was no air conditioning. We were told that the hotel did have air conditioning, but only four rooms had it. We were told we should have chosen a room that was listed as having air conditioning in the description. After we provided proof (with photos) that the room should have air conditioning, we were told that the description on Expedia was incorrect. That's just how it is now. No further attempt at compensation was made. We are extremely annoyed by the management's behavior.