Urlaub mit Wasserpark in Tancah buchen

Alles war super, die Atmosphäre und Sauberkeit war top, das Essen war auch gut

Restaurant staff and food quality and choices remain five star incredible. However the pool staff and housecleaning was terrible this trip. The pool staff are all talking to each other and don’t seem to care about serving the guests at all. You have to complain to get a drink and that’s not for me. Housekeeping was a disaster. Our room often didn’t get cleaned at all or we had to wait until 5pm for it to get cleaned. They NEED to fix these two things to bring the hotel to the five star rating it boasts. Otherwise - todo bidets, hot tub on balcony, extremely friendly restaurant staff, modern rooms, incredible food choices and restaurant service all remains five stars.

Das Essen war fürchterlich und die Klimaanlage im Zimmer nicht einstellbar. Obwohl wir die Temperatur erhöht hatten blieb das Zimmer ein Kühlschrank. Dir Pools waren gut! Für eine Nacht ok, aber trotzdem nicht wieder.

My wife and I spent a week at GR Solaris Cancun and overall had a good vacation, but that was more because of the time we spent together than because of the resort itself. The highlight of our stay was our oceanfront room with a private plunge pool. We spent most of the week sitting by the pool, enjoying the ocean view, watching beautiful sunsets, relaxing, and catching up on much-needed rest. For someone who normally gets up around 3:00 a.m. for work, this trip gave me the chance to slow down, take naps, and recharge. We also enjoyed exploring the area. Our excursions to Tulum, an ATV adventure, and swimming in a cenote were some of the best parts of the trip. We paid for a deep-tissue massage that was excellent and worth every dollar. As for the resort itself, our experience was mixed. We felt there was a noticeable difference in how members and non-members were treated. Several restaurants, bars, and amenities were either closed or had limited availability during our stay. We understand it was a slower time of year, but it often felt like many of the advertised options weren't fully available. We were invited multiple times to attend a membership presentation. After considering it, we declined. The perks being offered simply weren't enough to justify the commitment for us. We enjoy traveling to different destinations and don't see ourselves returning to the same resort often enough for a membership to make sense. Would we return? Probably not. Air conditioner poor

Alles war super, die Atmosphäre und Sauberkeit war top, das Essen war auch gut

Restaurant staff and food quality and choices remain five star incredible. However the pool staff and housecleaning was terrible this trip. The pool staff are all talking to each other and don’t seem to care about serving the guests at all. You have to complain to get a drink and that’s not for me. Housekeeping was a disaster. Our room often didn’t get cleaned at all or we had to wait until 5pm for it to get cleaned. They NEED to fix these two things to bring the hotel to the five star rating it boasts. Otherwise - todo bidets, hot tub on balcony, extremely friendly restaurant staff, modern rooms, incredible food choices and restaurant service all remains five stars.

Das Essen, die Getränke und der Service waren absolute Spitzenklasse! Der inkludierte Zimmer Service war fantastisch. Leider waren die Zimmer sehr schlecht gedämmt sodass die Musik von außen durchgehend so klang als hätte man die Fenster offen gelassen, gleiches gilt für die Geräusche vom Gang. Leider hatten wir trotz Ocean View Deluxe Kingsize Buchung keinen Blick aufs Meer sondern nur auf das Hotel gegenüber. Ohne preferred Club Vorteile Konten wir ein Restaurant und den schönsten Pool sowie einige andere benefits leider nicht nutzen. Hätte sich rückblickend betrachtet aber gelohnt. Einfach ein tolles Hotel.