Urlaub in den Bergen in Halbinsel Yucatán buchen

Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.

We stayed 7 days / 6 nights at AVA Resort Cancun. Overall, the stay was okay, but we would not return. The resort felt too crowded for our preference—you need to enjoy large, busy, high-traffic environments to fully appreciate it. Hotel was very clean and nice/new. There were several downsides. The pools and some activities like volleyball on the beach closed quite early. Finding a sun lounger was difficult unless you paid extra to upgrade, and even then, reserving a Bali bed required walking all the way back to the lobby. Beach seating was also limited, with very few loungers and umbrellas available. The resort is directly under a flight path, with airplanes passing overhead roughly every 5-10 minutes, which can be quite disruptive. Upon arrival, there was no clear introduction or explanation of how the resort works. When we asked for information, we were instead directed into a lengthy (around 2-hour) timeshare sales presentation. Service could be slow at times—we waited about 20 minutes for simple items like tacos, and it was often difficult to book restaurants or even get drinks at the bar. The resort also felt quite loud and overcrowded throughout the day. The water slides are noticeably smaller than they appear in promotional photo on expedia. Additionally, some staff seemed overworked, which occasionally affected the quality of interactions. In summary, while the resort has potential, the overcrowding, noise, and organization issues made it less enjoyable for us.

Everything was wonderful.

Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.

We stayed 7 days / 6 nights at AVA Resort Cancun. Overall, the stay was okay, but we would not return. The resort felt too crowded for our preference—you need to enjoy large, busy, high-traffic environments to fully appreciate it. Hotel was very clean and nice/new. There were several downsides. The pools and some activities like volleyball on the beach closed quite early. Finding a sun lounger was difficult unless you paid extra to upgrade, and even then, reserving a Bali bed required walking all the way back to the lobby. Beach seating was also limited, with very few loungers and umbrellas available. The resort is directly under a flight path, with airplanes passing overhead roughly every 5-10 minutes, which can be quite disruptive. Upon arrival, there was no clear introduction or explanation of how the resort works. When we asked for information, we were instead directed into a lengthy (around 2-hour) timeshare sales presentation. Service could be slow at times—we waited about 20 minutes for simple items like tacos, and it was often difficult to book restaurants or even get drinks at the bar. The resort also felt quite loud and overcrowded throughout the day. The water slides are noticeably smaller than they appear in promotional photo on expedia. Additionally, some staff seemed overworked, which occasionally affected the quality of interactions. In summary, while the resort has potential, the overcrowding, noise, and organization issues made it less enjoyable for us.