Urlaub in den Bergen in Flachgau buchen

Saubere Zimmer und gutes Frühstück, schnell mit dem Bus in der Innenstadt gefahren. Nicht gut gefallen hat uns das jeden Abend eine Lärmbelästigung und unnötiges Hin- und Herfahren durch Auto-Poser stattgefunden hat.

Wir waren mit unserem siebenjährigen Kind in diesem Hotel und sind sehr enttäuscht. Ein wesentlicher Grund für unsere Buchung waren der Pool- und Wellnessbereich. Vor Ort mussten wir jedoch erfahren, dass das Indoor Pool und Sauna erst ab 16 Jahren zugänglich ist. Diese wichtige Information wurde uns vorab nicht kommuniziert. Gerade bei einer Reise mit Kind ist das ein entscheidendes Kriterium. Hätten wir das vorher gewusst, hätten wir dieses Hotel definitiv nicht gebucht. Für uns war das besonders ärgerlich, weil unser Kind sich auf den Pool und die Sauna sehr gefreut hatte und wir diesen Bereich dann praktisch nicht nutzen konnten. Aus unserer Sicht ist die Darstellung des Hotels irreführend: Pool und Wellness werden prominent beworben, die Altersbeschränkung ist aber nicht ausreichend ersichtlich. Für Familien mit Kindern ist das Hotel daher absolut ungeeignet. Wir werden dieses Hotel nicht wieder buchen und können es Familien nicht empfehlen.

Friendly staff in a nice and clean hotel with good beds.

tolle Lage, sehr schöner Wellness~Bereich

Really unpleasant experience. We arrived to spend the weekend at the hotel, mainly to enjoy hot days at the lake. First things we learnt was that the restaurant we wanted to go to for dinner was fully booked both nights and on Sunday we should leave at check-out time at 12:00 and can’t use any facilities, as the venue is fully booked for private event. No one thought it would be information worth sharing in advance. When we wanted to have a drink on the day of arrival there were no free tables outside. There were in total around 10 tables, at best and we were offered to share a bench with another couple (?!). The next day was a joke. At 10am there were no free sun beds and no umbrellas. It was hot and everyone wanted to have space at the deck, so obviously 30-40 sun-beds they have are not enough and I don’t see how it could come as a surprise for the hotel where the main attraction is the lake. Also there’re plenty of umbrellas around the property, but they’re too heavy for employees to carry to the deck. The few employees are merely enough to work at the lake and keep on repeating trained apologies for any delays, no sun beds, no chairs. At every step smth was off. Sun cream was empty, water was empty, drinks took 20-30 min, just to get the wrong drink. As an alternative I went to the gym just to find that AC is broken there but you’re very welcome to exercise with open window and 27 degrees Celsius inside the room. It was exactly the same on the day after.

Really unpleasant experience. We arrived to spend the weekend at the hotel, mainly to enjoy hot days at the lake. First things we learnt was that the restaurant we wanted to go to for dinner was fully booked both nights and on Sunday we should leave at check-out time at 12:00 and can’t use any facilities, as the venue is fully booked for private event. No one thought it would be information worth sharing in advance. When we wanted to have a drink on the day of arrival there were no free tables outside. There were in total around 10 tables, at best and we were offered to share a bench with another couple (?!). The next day was a joke. At 10am there were no free sun beds and no umbrellas. It was hot and everyone wanted to have space at the deck, so obviously 30-40 sun-beds they have are not enough and I don’t see how it could come as a surprise for the hotel where the main attraction is the lake. Also there’re plenty of umbrellas around the property, but they’re too heavy for employees to carry to the deck. The few employees are merely enough to work at the lake and keep on repeating trained apologies for any delays, no sun beds, no chairs. At every step smth was off. Sun cream was empty, water was empty, drinks took 20-30 min, just to get the wrong drink. As an alternative I went to the gym just to find that AC is broken there but you’re very welcome to exercise with open window and 27 degrees Celsius inside the room. It was exactly the same on the day after.

Saubere Zimmer und gutes Frühstück, schnell mit dem Bus in der Innenstadt gefahren. Nicht gut gefallen hat uns das jeden Abend eine Lärmbelästigung und unnötiges Hin- und Herfahren durch Auto-Poser stattgefunden hat.

tolle Lage, sehr schöner Wellness~Bereich