All-inclusive-Urlaub in Sierra de la Laguna buchen

Unser Zimmer war immer tip top sauber, ganz lieben Dank an die Dame die sich so viel Mühe gegeben hat und jeden Morgen ein großes Lächeln mitgebracht hat. Das ganze Personal war wirklich phantastisch, lieben Dank an alle! Speziell aber an Roberto und Luis vom Empfang /Concierge Bereich und Silvia die im Spa arbeitet. Beim Essen gab es immer Büffet und diverse Restaurants on top, wie zum Beispiel ein Steak House, Sushi oder Italienisches Essen.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

Overall customer service was unsatisfactory. Staff wasn’t very helpful only a handful were nice and friendly. I wouldn’t recommend this place. I would look into other places that have better service and value for the price we paid.

Pool was cold, furniture dated and food quality for room service is poor

Everything exceeded our expectations

The place is huge and clean. The residence rooms are disconnected from the pool and hote