Luxusurlaub in West Country buchen

This guest hotel was a great find. It was in an ideal position, just five minutes walk into the centre of town. We walked from the train station but you can get a bus to the centre. It’s a self check in system which was very easy to use, your key to your room is in a key box outside of your room. We got a free upgrade to a superior room, which was very nice. Our room was at the front of the guest house, it was very spacious, a comfort bed, all very clean, a bathroom with a shower, a wardrobe and chest of drawers, a TV and a digital fan. You get a breakfast with your stay, it’s in a breakfast room in the ground floor, toast and cereal included with fresh juice and hot drinks. Must say that Gabriella who answered all my queries was wonderful, helped us with what ever we needed, we just messaged her and she hit bs k immediately. We met Gabriella on the morning we were leaving and she was very helpful as our train had been cancelled and she went straight into her laptop to try to help. If we returned to Cheltenham then we would definitely stay here again.

Max 2 star property. We were given the room called ‘tiny double’ which was awful. The bedding and pillows smelt damp. The fire alarm went off whenever we used the shower because of the steam even when we kept the bathroom door closed. There was no floor space at all once our suitcase was opened. For just under £300 per night it is shocking. Breakfast was so basic. We ordered a full english for £18 but had for pay extra for toast?! We were told that because we booked via expedia we had to pay extra for the spa facilities. We could hear details of people’s conversations in the next door room. Honestly terrible.

Amazing spa area. Great staff

Tolles Haus von ausen, Zimmer war toll, Fenster blieb leider nicnt offen, aber dank Klima nicht schlimm. Sauberes großes Bad

The room was beautiful in terms of showcase design but lacked niceties such as body lotion, biscuits for tea and no mirror other than the bathroom one to do make up check clothing etc The doors (in a shared hallway were very noisy - impossible to close quietly. The pool was full of kids playing ball so abandoned that idea The on site restaurant was ok The whole experience was NOT 5 star.

Gave an very comfortable and harmonious charming atmosphere.

Sehr schöne Wellnessanlage. Sehr nette Mitarbeiter. Sehr gute Küche

Ok