Luxusurlaub in Tschechien buchen

Top Lage. Saubere Zimmer. Frühstückt völlig ok aber nicht üppig. Ist jedoch nachvollziehbar da mit 59 Zimmern auch recht kleines Hotel. Nettes bis sehr nettes Personal beim Frühstück, jedoch alle ungelernt. Hier ist mitunter zu Stoßzeiten Geduld gefordert. Würde Hotel durchaus erneut in Betracht ziehen. Vielen Dank für den schönen Aufenthalt.

Exzellentes Hotel mit freundlichem Personal

Great location, but poor service and hidden fees Location & Parking: Perfectly situated by the subway with instant city access. Parking is tight but free, which is a plus. Hidden Fees: Note for Expedia guests: Spa and pool cost an extra €20 per person for 2 hours. This is only included if you book directly through the hotel website—a very frustrating policy. Dining (The Grill): The food was good, but service was poor. We had to ask for bread, and one of our two identical rump steaks arrived thin and overcooked. By the time the replacement came, everyone else had already finished eating. Ignored Complaints & Noise: We sent an email on our second day reporting hair from the previous guest in the bathroom and the issues at "The Grill." There was absolutely no response from the hotel regarding this e-mail. Our last night was ruined by a party in the Executive Lounge directly below our room with loud music until 1:15 AM. The hotel’s management showed no ambition to help; we were only offered a shallow apology and the "option" to move rooms at 10 PM or receive earplugs. For a hotel in this category, we expected professional complaint management rather than being ignored or offered inadequate solutions. Verdict: Great location, but disappointing service and unfair pricing for third-party bookings.

Es war ein sehr schöner Aufenthalt . Das Personal war super freundlich . Leider war einmal die Sauna kaputt . Gleichwohl sehr empfehlenswert:

Gepflegte Zimmer, guter Service und prima Lage für Ausflüge durch Prag zu Fuß.

Top Lage. Saubere Zimmer. Frühstückt völlig ok aber nicht üppig. Ist jedoch nachvollziehbar da mit 59 Zimmern auch recht kleines Hotel. Nettes bis sehr nettes Personal beim Frühstück, jedoch alle ungelernt. Hier ist mitunter zu Stoßzeiten Geduld gefordert. Würde Hotel durchaus erneut in Betracht ziehen. Vielen Dank für den schönen Aufenthalt.

Great location, but poor service and hidden fees Location & Parking: Perfectly situated by the subway with instant city access. Parking is tight but free, which is a plus. Hidden Fees: Note for Expedia guests: Spa and pool cost an extra €20 per person for 2 hours. This is only included if you book directly through the hotel website—a very frustrating policy. Dining (The Grill): The food was good, but service was poor. We had to ask for bread, and one of our two identical rump steaks arrived thin and overcooked. By the time the replacement came, everyone else had already finished eating. Ignored Complaints & Noise: We sent an email on our second day reporting hair from the previous guest in the bathroom and the issues at "The Grill." There was absolutely no response from the hotel regarding this e-mail. Our last night was ruined by a party in the Executive Lounge directly below our room with loud music until 1:15 AM. The hotel’s management showed no ambition to help; we were only offered a shallow apology and the "option" to move rooms at 10 PM or receive earplugs. For a hotel in this category, we expected professional complaint management rather than being ignored or offered inadequate solutions. Verdict: Great location, but disappointing service and unfair pricing for third-party bookings.

Es war ein sehr schöner Aufenthalt . Das Personal war super freundlich . Leider war einmal die Sauna kaputt . Gleichwohl sehr empfehlenswert:

Great location, but poor service and hidden fees Location & Parking: Perfectly situated by the subway with instant city access. Parking is tight but free, which is a plus. Hidden Fees: Note for Expedia guests: Spa and pool cost an extra €20 per person for 2 hours. This is only included if you book directly through the hotel website—a very frustrating policy. Dining (The Grill): The food was good, but service was poor. We had to ask for bread, and one of our two identical rump steaks arrived thin and overcooked. By the time the replacement came, everyone else had already finished eating. Ignored Complaints & Noise: We sent an email on our second day reporting hair from the previous guest in the bathroom and the issues at "The Grill." There was absolutely no response from the hotel regarding this e-mail. Our last night was ruined by a party in the Executive Lounge directly below our room with loud music until 1:15 AM. The hotel’s management showed no ambition to help; we were only offered a shallow apology and the "option" to move rooms at 10 PM or receive earplugs. For a hotel in this category, we expected professional complaint management rather than being ignored or offered inadequate solutions. Verdict: Great location, but disappointing service and unfair pricing for third-party bookings.

Exzellentes Hotel mit freundlichem Personal

Es war ein sehr schöner Aufenthalt . Das Personal war super freundlich . Leider war einmal die Sauna kaputt . Gleichwohl sehr empfehlenswert:

Sauberes Zimmer, super Lage und ausgesprochen freundliches Personal.

Exzellentes Hotel mit freundlichem Personal

Es war ein sehr schöner Aufenthalt . Das Personal war super freundlich . Leider war einmal die Sauna kaputt . Gleichwohl sehr empfehlenswert: