„Very welcoming and professional staff in general. Be carful though when leaving items with the concierge service. One of my two bags went missing, during 24 hours i got all kinds of contradictory explications. Bag was returned a day later - with items missing. Manager sent copy past style email, said the matter was important to him and then... nothing. I heard it was not the first time this happens - so be careful“
„Very welcoming and professional staff in general. Be carful though when leaving items with the concierge service. One of my two bags went missing, during 24 hours i got all kinds of contradictory explications. Bag was returned a day later - with items missing. Manager sent copy past style email, said the matter was important to him and then... nothing. I heard it was not the first time this happens - so be careful“
Mitja