„Family of 4 (2 adults, 2 kids) stayed 29 Dec 2025–1 Jan 2026. Check-in: Strong cigarette smell in bathroom, quickly fixed by housekeeping.
Room was freezing (<19°C) all nights despite AC on max. Reported multiple times; small heater arrived late on day 3 but inadequate for 4 people. Caused sore throats and discomfort.
Cleaning: Only towels/mull changed, no proper tidy-up.
Friendly staff, good location near Cricklewood station. But needs better heating/maintenance. Hope for improvements or ...
„Family of 4 (2 adults, 2 kids) stayed 29 Dec 2025–1 Jan 2026. Check-in: Strong cigarette smell in bathroom, quickly fixed by housekeeping.
Room was freezing (<19°C) all nights despite AC on max. Reported multiple times; small heater arrived late on day 3 but inadequate for 4 people. Caused sore throats and discomfort.
Cleaning: Only towels/mull changed, no proper tidy-up.
Friendly staff, good location near Cricklewood station. But needs better heating/maintenance. Hope for improvements or ...
Khaleel