Hotels White Plains

„Gute Auswahl beim Frühstück, Personal sehr freundlich, Zimmer sauber, gute, kostenfreie Parkplätze“

„Einer von zwei Fahrstühlen funktionierte nicht, das führte zu langen Wartezeiten auf dem Weg nach oben und unten, die Zimmer wurden entgegen der Buchung nicht täglich gereinigt, die Klimaanlage war unerträglich laut und rumorte wie eine kaputte Maschine, der Schmutz sammelte sich an deren Auslässen. Auch das zugewandte Personal kann nicht verhindern, dass das Hotel das Geld nicht wert ist. Daher keine Empfehlung. “

„Arroganter, unfreundlicher Check-In, dann eine verstopfte Toilette und zum Ende wurde uns die von Hotels.com als Silver-Vorteil versprochenen 10 Dollar Guthaben pro Person und Tag nicht gewährt, weil man nichts davon wusste. Für mich darum das erste und letzte Mal Sonesta. Schade, denn eigentlich wäre das Haus schön, aber niemand scheint willens, was daraus zu machen.“

„Staff were amazing! Hospitality was the best I have personally experienced. Room was mostly clean. Free from odors and stains, we'll organized“

„We've recently stayed at several Marriott properties and this one had the best breakfast, with egg and sausage biscuits, an egg dish and a waffle bar. The location was great and parking easy. The hotel itself was not well insulated and we could hear voices and footsteps of our neighbors. But otherwise an excellent property.“

„Not really a good experience at all in this hotel. Their card machine wasn’t working, staff didn’t want to call manager or work out my issue. Paid over 1.2K to stay there btw“

„Clean and quiet“

„Magical experience.....the staff was accommodating and professional. The only aspect of my trip I would change would be the addition of eating options on site “

„I stayed there for 2 weeks. The facility needs some maintenance (dirty carpets in hallway, weak A/C, broken lightbulbs...) but staff was great, friendly and very helpful. Kitchens are well equipped, beds comfy, good entertainment and fast free WiFi.“

„I have stayed at the Hyatt multiple times and this stay was a disappointment. In my room, the bathroom sink drained incredibly slowly. My TV only received a signal from one station. On the morning of my departure, housekeeping arrived before 9 am, knocked once and without waiting opened the door. Since checkout is 11 am I was surprised that housekeeping would let themselves in so early. I also never received a receipt for my stay. At the bar service was so slow I had to flag down a staff person ...

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„Sehr nettes und hilfsbereites Personal. Nähe Bahnhof, ideal um nach Manhattan zu kommen.“

„Excellenter Service.“

„1st check-in fast and easy. The room was clean and sitting areas, bed and floors kept clean. But the bathroom quit a few boogers on the walls next 2 the toliet. The breakfast was good and a good deal of choices. But the garbage cans would get filled till over flowing and the staff didn't change the bag out? The pool was closed because the city is taking months 2 renew the license;( Lastly 1 check in lady needs some additional customer service training.) But most were great. For the money ...

„Amazing stay. Will be visiting again. “