2/10 – Ungenügend
VANESSA
Mit der Familie gereist
21. Apr. 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The number to reach the owner is difficult to find, it took us three calls to find the right number. This B&B has a code entry, so it's self-service. When we arrived in the assigned room, there was no electricity and a strong smell of mold. The room had obviously suffered water damage. We called the landlord about the electricity problem and he told us to change rooms, because he did not understand what the problem was since he only speaks only italien, not english nor french, nor spanish.... When we got to our new room, it too was without electricity. Being manual workers, we went round the brakers and noticed that the whole block had no electricity. After a call to the owner, he came to check and thought he had it under control, but this was not the case. The main was constantly jumping and we had to turn the electricity back on so often that we had to get dressed to go back. Other travelers thought we worked at this B&B. We told them politely that we didn't and that we weren't at all happy with the situation. The owner contacted us again.