Residenzen in Stoke-on-Trent suchen

„Probleme werden nicht gut gelöst, kein Bemühen um Ausgleich. Das erste Zimmer roch nach Rauch (Antwort Personal: ja, das kann sein, der Vorgänger im Zimmer musste eine Strafe für rauchen zahlen), darauf hin ein Behinderten-gerechtes Zimmer mit Problem im Duschablauf). Das war nicht das einzige Problem im Bad, aber das Personal am Morgen war uninteressiert und nicht hilfsbereit. Fazit: Zimmer geräumig und bis auf die Mängel ok, Sauberkeit ok, Aber: Personal teilweise sehr unfreundlich. Kein ...

„Not so clean. Staff ok but one over charged me 3 quids for food, drinks, no reason given. Very noisy housekeeping, they bang doors, chat and play loud music outside your rooms. “

„Wonderful cottage, a perfect size for our family of 4. The accommodation is on a working farm but was quiet throughout with lovely gardens. Alton Towers was a short drive away as well as sports for hiking / nature. “

„Had a great stay here. Easy check in. Room was on the far side of the hotel so a few little stairs but that was fine. Room was as expected. A little dated but I've come to expect that. The swimming pool was great, good temperature. The sauna was also a lovely plus. There is a male one in the changing rooms and a female one in theirs respectively. The gym was very well equipped, I was impressed. Little play park for kids is situated near the car park, very nice and well maintained. Didn't have ...

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would ...