Businesshotels in Stadtbezirk Baiyun suchen

„Great experience with the room - but not a great breakfast!“

„The lobby fragrance is soothing, and the service is attentive right from the moment you enter. The room is clean and tidy with great attention to detail. The bedding is soft and skin-friendly, the sound insulation is excellent, and the sleeping experience is perfect. The smart facilities are easy to use, the bathroom has a separate wet and dry area, and the toiletries are of good quality. The staff are friendly, and check-in and check-out are efficient. The surrounding facilities are complete ...

„此次入住整體感受尚算滿意，但在服務細節上仍有明顯的改善空間，特別是以下兩項遭遇，令我感到相當遺憾與不快。首先，辦理入住時，因客房尚未準備妥當，被告知需延遲半小時才能取房。雖然基於理解予以配合與接受，但作為五星級酒店，房務與前台的交接效率仍有待提升，希望能加強這方面的時間掌控。 另一樣令我大感不快的是第二天早上約 7:48 到達餐廳，當時用餐人數並不多。職員安排我們入座後，將桌牌放置桌上顯示為「正在用餐 "Occupied")」。當我們前往取餐、其中一次兩人同時離座拿食物時，我先行返回座位，卻驚愕地發現我們的桌子已被安排了另一組客人入座。當下我感到極度不解並當場表達不滿，雖然職員隨即為我們安排了新座位，但試想若當時餐廳客滿，難道要客人站著用餐嗎？據我觀察，職員在見到客人短時間未回座位時，便未加確認即逕行收拾並轉讓桌位。 據我了解，該桌牌設計為雙面：一面表示「正在用餐 "Occupied"」，另一面表示歡「迎入座 ...