St Louis Heights Urlaub günstig buchen

Never again!I cannot recommend this hotel. When we arrived late in the evening, we were told that the room I had booked was no longer available. Instead, they offered us an extremely dark, basement-like room with a tiny window and no balcony — completely different from what I had booked. When I complained, the receptionist, I believe her name was Carolina or Carol, was very unfriendly and told us the only other available room required a $120 upgrade. Since it was late and we needed somewhere to stay, we reluctantly agreed. After checking out, we were suddenly told it was actually $120 per night plus tax, totaling around $380. This had never been clearly communicated. We never wanted an upgrade — we simply wanted the room we had booked. The hotel blamed the third-party booking provider, even though Expedia was still showing available rooms. In the end, I still had to pay half of the extra charge. The whole experience felt extremely unfair and left me feeling that tourists were being taken advantage of. From the unfriendly reception to charging us extra for a room change we never requested, this was unacceptable. I would not recommend this hotel. There are much better options.

Super zentrale Lage zum Strand, Einkaufsmöglichkeiten und Restaurants. Apartment war sauber und ausreichend ausgestattet. Die Matratze vom Schrankbett war bequem. Es konnten Handtücher und weiteres Equipment geliehen werden. Was hier schade war ist das es hies man solle diese gewaschen zurückgeben ansonsten fallen Gebühren in Höhe von 5 Dollar pro Handtuch an. Waschmaschine und Trockener stehen zur Verfügung. Bei der Rückgabe wurde allerdings nicht darauf geachtet und wir mussten die Handtücher in einen wäschekorb werfen, so war das Prozedere umsonst. Ein eigenständiger Late checkin ist möglich. Negativ hierbei ist das es ausschließlich per Telefon und nicht per Email geht, was aus Deutschland mit hohen Kosten verbunden ist

The location of the hotel is beautiful! And there are a lot of useful and great offerings of things to do during the stay like yoga lessons, kayaking, etc. Our rooms were also nice with a great view. We really enjoyed our stay!

Der Service war excellent. Wir haben uns sehr wohl gefühlt.

Das Hotel war völlig überfüllt, das Personal wenig hilfsbereit und alles kostet viel Geld. Einzig, die Aussicht aus dem Hotelzimmer war sensationell und man konnte Schildkröten in der Bucht sehen.