8/10 – Gut
Fran D.
18. Mai 2024
Gut: Sauberkeit
Family Get away 5/12-5/17
This is a lovely property in a nice community, and house is very close to everything-10 min drive to DT St Augustine. The house is very clean, has all new appliances and is decorated so tastefully. The kitchen is nice. Ample seating at the counter, but the chairs are SUPER hard. There is also a table, but the chair trim need repairs. Beds in the master/guest rooms were very comfortable and sheets soft. There are plenty of towels and extra pillows. Kitchen is well equipped with dishes, glasses, cutlery, etc. pots/pans were sufficient, could use some steak knives. The cushions on the sleeper couch need some TLC-cushions sink in and we are not large people. The beautiful beach is a few blocks’ walk and is very secure, dunes in an out are high but doable. Now for the not so positive: We checked in on Sunday only to find that there was no remote for the TV in the guest room. I asked the agent about it on Monday and was told multiple times that he was waiting to hear back from the owner-never heard back! When we checked out, I asked for a credit and here it the response I got "I'm sorry you had issues finding the remote to the second bedroom TV, however, the TV does have buttons and is a gaming TV and does not have cable to it. I'm sorry but that did not warrant a refund" AKA NO TV IN GUEST ROOM. Also, no onsite security or admin office per residents I asked. Cable is basic. TV's that WORK are smart-bring your Amazon, etc. credentials with you and delete before you go home.
Fran D.
Aufenthalt von 5 Nächten im Mai 2024