2/10
I booked one of their most expensive rooms labeled as “ocean view double room,” but it was nothing like advertised. The room had two BEDS not two ROOMS and the “ocean view” was barely there—we mostly saw the garden. It felt very misleading. When I mentioned it to the front desk, they said they couldn’t do anything about it and there was no solution.
I tried to be understanding, but the room also had ants crawling everywhere and it got in me and my family’s shoes and the room looked nothing like the photos. Customer service was poor and not worth the high price.
This is the last time I book with Expedia.

Sarah
Aufenthalt von 2 Nächten im Juni 2025