Finde Somerleyton Hall and Gardens Hotels

„Staff very“

„Wir waren vor 5 Jahren schon mal im Cliff-Hotel anläßlich einer Hochzeit bei Freunden. Der Service ist ok, die Betten gut. Die Beleuchtung im Bad ist allerdings ein Witz, viel zu dunkel, keine Beleuchtung in Spiegelnähe, nur ein paar eingebaute Deckenleuchten. Zum Schminken etc. muss man sich im Zimmer vor den Spiegel setzen. Wir hatten zuerst ein Zimmer im Obergeschoss direkt unter dem Dach, wo es trotz Ventilator unerträglich heiß war (bei Außentemperaturen knapp über 20 Grad). Wir haben dann ...

„Wenn es heißt, dass Parkplätze inbegriffen sind, dann gehe ich davon aus, dass die Unterkunft welche zur Verfügung stellt. Stattdessen muss man sich einen am Straßenrand (welcher oft sehr voll ist) suchen oder man stellt sich auf dem weiter oben befindlichen kostenpflichtigen Parkplatz. Ich wurde einen Tag vorher gebeten meine Nummer zu schicken, damit ich alle Details für den Check-in zugesendet bekomme. Aber selbst am nächsten Tag gegen Abend hatte ich noch keine Nachricht erhalten und musste ...

„Beautifully furnished and tastefully decorated. We stayed in new lodge type accommodation which were very comfortable“

„The staff were always helpful and always working hard, especially the lady who did the breakfast. Would stay again Well done to all.“

„The hosts were friendly, welcoming and accommodating. The room was clean, though in need of a few bits of maintenance (loo roll hooder rusty and broken, water in the sink due to the plug not staying out, loose socket by the bed). The bedding was clean and there were a good selection of pillows with different hardness. The mattress was a little thin but ok. The room got cold in the evening but there was an electric radiator in the cupboard. The front was within a few minutes walk so convenient. I ...

„Upon arrival, we discovered that our room had two single beds pushed together rather than the double bed advertised. Given the record-breaking temperatures over the bank holiday, the climate in the room was exceptionally hot. We discovered that one of the radiators was on full blast and with no control valve to turn it off. With no air conditioning we were forced to open the windows. However, our room was located directly above the hotel kitchen and it's extractor fan which was extremely loud ...

„Everything was just great: the room, the restaurant, the food and the staff - all at a high level! Thank you very much! Tamara and Giles “

„Good breakfast Excellent and friendly service “

„Lovely pet friendly hotel The receptionist was very welcoming Enjoyed staying here and will be back “

„Fantastic hotel. Our room was lovely & clean. Food in the hotel was really nice & the Sunday roast was amazing. Staff are friendly & helpful, will definitely stay here again.“

„a 2 night stay.staff were very helpful.tidy rooms.breakfast was very good.with plenty of choice.“

„Room a big dated but very clean with comfortable bed. Staff very good and always seemed happy . Food was lovely. Great location and easily walkable to lots of bars restaurants town etc . We would definitely stay here again“

„Room was very clean, property is dated though. We had comfortable 2 nights. Staff was very friendly. Only low point was the shower, very low water pressure and took a while to heat up.“

„Room spacious, condiments & bedding dirty, shower head kept coming off, needed extra pillows, bed was really low and showed dirty marks on sheets etc, couldn’t get a breakfast, staff were rude when asked for more pillows etc and asking why questions. “

„Nice property for a quick stay, clean and quiet. Easy access to the Beefeater next door“

„Radiator not working so room was cold, tap on bath rattling and water spurting out took ages to fill bath. Shared room with a dozen ladybirds..canteen downstairs never open. Unlocked and unsafe left luggage hall.i came fownstairs a few times about radiator in the night and noonf on reception rang number on desk but it wasnt regonised. Reception not manned at all times.. the room was big and lovely and location good.“

„Refurbishment is required everywhere. Bathroom is too tiny, there is a smell of sewage“